Terms of service

Terms of Service

OVERVIEW

Welcome to DOGWAVE. The terms “we”, “us” and “our” refer to DOGWAVE. DOGWAVE operates this store and website, including all related information, content, features, tools, products, and services (the “Service”) to provide you with a curated shopping experience. DOGWAVE is powered by Shopify, which enables us to provide the Service to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when using the Service, together with the policies referenced herein.

Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, using, or accessing our Service, you agree to be bound by these Terms and our Privacy Policy [link]. If you do not agree, please do not use or access the Service.

SECTION 1 - ACCESS AND ACCOUNTS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or region of residence, or that you have given consent to allow any of your minor dependents to use this Service.

To use our Service, including browsing or making a purchase, you may be required to provide certain information such as your email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - PRODUCTS

We make every effort to display our products and services as accurately as possible. However, the appearance of products may vary depending on your device and settings.

We do not guarantee that the appearance or quality of any product will meet your expectations or exactly match what is shown on our website.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities offered to any person, region, or jurisdiction.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. DOGWAVE reserves the right to accept or reject any order at its sole discretion.

Orders are not accepted until confirmed by us. Payment must be received and processed before acceptance.

We may not be able to accommodate cancellation requests after an order is confirmed. Please review your order carefully before submitting.

If we modify or cancel an order, we may attempt to notify you using the contact information provided.

Returns and exchanges are subject to our Refund Policy [link].

You agree that purchases are for personal use only and not for resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of your order.

Unless stated otherwise, prices do not include taxes, shipping, duties, or import fees.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update such information as needed.

You represent that:
(i) your payment information is accurate,
(ii) you are authorized to use the payment method,
(iii) charges will be honored, and
(iv) you will pay all applicable charges.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. Delivery times are estimates and not guaranteed.

Once we transfer the product to the carrier, risk of loss and ownership pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this Service—including text, images, graphics, videos, audio, and design—is owned by DOGWAVE or its licensors and protected by intellectual property laws.

You may use the Service for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, or use any content without prior written permission.

All rights not expressly granted are reserved by DOGWAVE.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or control.

Your use of such tools is at your own risk and subject to third-party terms.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or content.

Accessing external links is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

DOGWAVE is powered by Shopify, but all transactions are conducted directly between you and DOGWAVE.

You agree that Shopify is not responsible for any aspect of your transactions.

SECTION 10 - PRIVACY POLICY

Your personal information is governed by our Privacy Policy [link].

Shopify may also collect and process your data as part of providing the Service.

SECTION 11 - FEEDBACK

By submitting feedback, you grant us a worldwide, royalty-free license to use it for any purpose.

We are not obligated to keep feedback confidential or provide compensation.

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct errors and update information at any time without notice.

SECTION 13 - PROHIBITED USES

You may not use the Service for unlawful or abusive purposes, including violating laws, infringing rights, or transmitting harmful content.

SECTION 14 - AGENTS

Use of automated agents must comply with these Terms and must not misrepresent identity or bypass protections.

SECTION 15 - TERMINATION

We may terminate your access at any time without notice.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Service and products are provided “as is” without warranties of any kind.

SECTION 17 - LIMITATION OF LIABILITY

DOGWAVE shall not be liable for any indirect, incidental, or consequential damages.

SECTION 18 - INDEMNIFICATION

You agree to indemnify DOGWAVE and its partners from any claims arising from your use of the Service.

SECTION 19 - SEVERABILITY

If any provision is invalid, the remaining provisions remain in effect.

SECTION 20 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and DOGWAVE.

SECTION 21 - ASSIGNMENT

You may not assign your rights without our consent.

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where DOGWAVE operates.

SECTION 23 - HEADINGS

Headings are for convenience only.

SECTION 24 - CHANGES TO TERMS

We may update these Terms at any time.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms should be sent to:

DOGWAVE  
Email: dogwave.sh@gmail.com